Report a road safety concern

Request a change to a road to improve safety

This form is for asking us to assess whether a permanent traffic-management or road-safety measure may be needed, such as a new crossing, changes to a junction, a speed-limit review or a new parking restriction.

In 2025 our Traffic Management team received nearly 750 new requests via the report a road safety concern form asking us to consider making changes to a road including to improve safety 

• Adding crossings
• Updating junctions
• Adding speed restrictions
• Reducing traffic speed limits 
• Adding parking restrictions such as yellow lines. 

Once a report is made highlighting a safety issue, such as difficulty crossing the road, our Traffic Management team will investigate to ascertain if there is a need to make changes to improve safety and if so, what those changes should be, 

The safety of our residents is our number one priority and decisions will be based on safety alone, however limited resources and budget, due to the council’s financial situation, will have an impact on the timescales as we must prioritise the works based on safety.

Our Traffic Management team also received a high number of enquiries that they cannot help with which does cause significant delays in us getting back to those who are reporting issue we can help with. 

Please do not use this form to report a vehicle currently causing an obstruction, a breach of existing parking restrictions, dangerous driving, a road defect, damaged signs, traffic-light faults, overgrown vegetation or problems with active roadworks. 

Please ensure you read what our Traffic Management team are able and unable to assist with before you submit a form to report a road safety report. 

How we assess requests

In many cases we are unable to take further action as we receive a high number of requests, and must balance these against criteria such as traffic volumes, reported incidents and available funds. 

An evidence-based approach is used to determine if a location needs possible engineering solutions. We work in partnership with Thames Valley Police with possible concerns, changes and initiatives within road safety across the Borough. We regularly assess sites for safety and hot spot areas and will prioritise these areas for intervention.

We use third party software to assess speeds and injury accident data which is a national approach, for local authorities and police forces. This is due to damage only road collisions not nationally being reported to Department for Transport and are not always reported to the police. This data offers insights into possible hot spot areas to consider for intervention and supports most of our assessments of requests.

Decisions based on policy

Any issues raised by residents will be investigated and assessed in accordance with Council policy and relevant legislation. 

• Read the Speed Limits Policy (PDF)