Report problems with road markings

Urgent issues

If you're reporting an urgent issue that requires immediate attention call:  

• 0118 974 6000 and select the 'roads and road maintenance' option 9am to 5pm Monday to Friday
• 0800 212 111 out of Hours - Monday to Friday 5pm to 9am, weekend days and public holiday 

An urgent issue is defined as something that is very likely to present an imminent threat to life, serious injury, or serious damage to property. We aim to respond to urgent issues within 2 hours.

Non-urgent issues

Our responsibility for maintaining road markings includes:

• Renewing faded, worn or defective yellow/white lines on the carriageway.
• Repainting previous yellow/white lines, access protection markings or other lines/markings following resurfacing.  This usually takes place up to 6-8 weeks following resurfacing, but can be dependent upon weather conditions.

Report problems

To report problems with road markings you'll need:

• The location
• A brief description of the problem

Click the locations of road markings on the map. Reports of faded road marking, such as white or yellows lines, will be inspected within 10 days. Non-urgent works are generally batched together to provide a more efficient and cost-effective service.

We are unable to advise you of an exact date that these works will take place but they general take place every 4-6 months. Timings may vary depending on how many road markings require attention.

Report problems with road markings

To track a report you have already made

On the road marking map, select 'track a fault' and enter your reference number.

Report a safety concern

Safety concerns are dealt with differently to the requests for maintenance work. If you would like to request that our Traffic Management consider installing new double lines, please report your concern via our online system.

Report a road safety concern