Find the help you need

Help for residents, visitors, and businesses to access services and information

You can access services, pay for things, get the latest news and find information quickly and easily on this website. 

Get emergency support

For emergency support out of hours, at the weekend or on a Bank Holiday:

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decorative image of a calculator to represent taxes

Council Tax

Contact the Council Tax team

Other ways to get in touch

Start a Live Chat

Talk to our Customer Services team using our live chat service. Live Chat is available from 9am to 5pm, Monday to Friday (except for Bank Holidays).

To start a Live Chat click on the purple icon at the bottom right of this and every page. It looks like a speech bubble in a circle.  

Submit an online form

Provide as much detail as possible and we’ll respond within 3 working days.
If we can’t help directly, we’ll pass the enquiry to the right team and advise you how long their response is likely to take.

Make an online enquiry

Phone us 

Monday to Friday, 9am to 5pm: call 0118 974 6000

Contact us in person 

Visit us in person. We're open weekdays 9am to 5pm, Monday to Friday (except for Bank Holidays):

Wokingham Borough Council 
Shute End 
Wokingham, Berkshire 
RG40 1BN

Parking spaces

Biscoe Way:

  • 9 disabled parking bays by the entrance to the building.
  • 12 x 30 minute visitor parking spaces. Please display a free vend ticket from the machine.

There is alternative parking at the Carnival Multi-Storey Car Park on Wellington Avenue RG40 2AF. Please allow 10 to 15 minutes to walk from there.

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