What we are able and unable to assist with

We assess whether a permanent traffic-management or road-safety measure may be needed, such as a new crossing, changes to a junction, a speed-limit review or a new parking restriction

What we are able to assist with

• Difficulty crossing the road
• Help reducing speed of vehicles by making changes to roads such as speed limit reductions or adding speed restrictions (not speed cameras or any kind of enforcement)
• Suggestions about improving a junction
• Requests for parking restrictions like yellow lines due to inconsiderate parking affecting sight lines (not parking enforcement)

What we are unable to assist with

We are not responsible for the below functions:

• Illegal Parking – see our parking enforcement page for more information on what our Parking Team can and cannot enforce. 
• Private roads - you'll need to check the Land Registry to see who's responsible for the private road.
• Private car parks - you'll need to contact the owner of the car parks.
• Motorways or trunk roads other than the A329M - you'll need to contact National Highways.
• Speed enforcement and reporting dangerous driving - you'll need to contact Thames Valley Police.
• Community Speed Watch - you'll need to contact Community Speed Watch – to see if there is a group already in your area or contact Thames Valley Police.
• Speed Camera Enquiries - These are owned and maintained by Thames Valley Police.

Requests we cannot approve

• Highways Mirrors – These are no longer approved by Department for Transport to be placed on the highway and cannot be obtained.
• Speed Indication Devices (SIDs) – We do not offer permanent SIDs. SIDs are rotated across the Borough to priority areas when identified.
• Vehicle Number Plates – We cannot deal with requests that just report vehicle number plates.
• Details and reports of road traffic collisions. This is a police matter only, and should be reported to them for appropriate handling. Local authorities are notified of collisions in their area, if, required.

Temporary road closures

• Anything relating to temporary road closures due to Roadworks or issues with temporary traffic lights sits with our Streetworks team and can be contacted via the Highways General Enquiry form, under ‘Roadworks and Closures’.

Maintenance issue on our roads and footways

Our Highways Department also receive requests for maintenance work, including pothole repairs, street lighting faults and faded road markings such as yellow or white lines. These reports are dealt with by our maintenance team via our mapping system. Further information about gritting and grit bins also can be found on our gritting and snow clearance page.