7th September 2023
Order garden waste collection
Order the fortnightly garden waste collection service
Fortnightly garden waste collection
You can opt in for a chargeable, fortnightly, garden waste collection service. We provide a brown wheeled bin.
Each year a different coloured sticker is displayed on the bin to show you have paid for the current collection year. Your bin will only be emptied if you are displaying the current year’s sticker.
The last date an order can be placed is 31 December.
Opt in to garden waste collection service
You can opt into order garden waste collection if you are:
- An existing customer who wants to renew the service and maybe order an additional bin
- A new customer
Existing customers will receive a sticker within 10 working days.
Any bins ordered will be delivered within 15 working days, with the sticker already attached.
The annual cost of the service is £80 between 1 April 2023 to 31 March 2024. If you opt in later in the year, the cost will be reduced as follows:
- 1 April to 30 June - £80
- 1 July to 30 September - £60
- 1 October to 31 December - £40
Bins ordered by 15 March will be delivered by 1 April for the start of the new contract.
Bins ordered after the 15 March will be delivered within 15 working days.
Order additional bin
If you've already opted in to the garden waste service for 1 April 2023 to 31 March 2024, but then decide to order an extra bin, you can do so from 3rd April 2023.
Report a broken or missing garden waste bin
If your garden waste bin is damaged make do and mend wherever possible to extend the life of the bin. If it is damaged beyond repair, no lid or missing wheels, please report your broken bin.
Once you have reported your bin broken make sure it is visible at the front of your property ready for the exchange, with the new sticker on the bin. The new bin will be delivered with the correct sticker already on it, within 15 working days.
To opt out of garden waste collection service
If you no longer need the service, just don't renew.
Garden waste sacks
If you do not wish to opt in to the garden waste scheme, then one alternative is using 75 litre compostable garden waste sacks.
The sacks are a useful alternative when the garden waste bin order form is unavailable for new subscribers between January and February.