Guide to using our permit system

Am I eligible for a parking permit?

Please ensure you have checked if you are eligible for a resident parking permit, carer parking permit or the visitors parking voucher.

How to apply for a parking permit

We have put together a step by step guide (PDF), taking you through the process of applying for a parking permit from start to finish. We recommend having this guide to hand while applying for a parking permit via our system.

Apply for or a resident renew permit

What you need to apply for a resident parking permit or visitors parking permit

Proof of residency for the eligible property will be required when applying for your parking permit, the document must show you as a resident of the applied for property.

Documents can include:

Council Tax
Utilities bill
Tenancy agreement
Bank statement
Driving licence
Company letter

You will also need to proof that you are either the owner of the vehicle or registered keeper of the vehicle and that this vehicle is registered to the applied for property.

V5C logbook
Motor insurance certificate - this must include your full name, address and vehicle registration number (VRN.)
Letter from your place of work on official letterheaded paper stating that this car is a company car - this must include your full name, address, and vehicle registration number.
Residents entitled to a free concessionary permit, as a valid Blue Badge Holder and/or Pension Credit recipient, will need to upload these documents during their application.

What does my carer need to apply for a carer parking permit?

Residents Carer Permits will require vehicle proof and a supporting letter from their employer and/or the Resident.

Making changes to an existing permit

If you have a resident permit and need to make changes to your permit, such as changing your vehicle or adding a new or temporary vehicle, prior to your permit expiring, please follow the resident permit user guide (PDF.)

How to switch between multiple vehicles

if you have more than one vehicle on your permit, you must ensure that the vehicle parked in the resident's parking area is active on your account by ticking the primary vehicle box.

The permit holder will be responsible for ensuring that only one vehicle is active on the permit at any one time. The permit must be valid for the vehicle when it is parked in the relevant parking zone/area as specified by your permit.

You can switch between your approved active vehicles at any time but failure to do so could result in a PCN.

Terms and conditions

Full terms and conditions for parking permits are available to view on our terms and conditions page.