1. Do you use claims management software to manage your insurance claims?
Yes.

2. If you do not, how do you currently manage your insurance claims?
Not applicable.

Regarding blocked drains on road/highways. In this instance drains are: Highway drainage systems designed to manage the rainwater that lands on the road/highway, both to prevent flooding and to protect the road surface.

Please can you provide the following information:

1. Can you confirm whether you are planning to double council tax on second homes?
The second home premium will come into force from 1 April 2025, so not this year.

Please include the following information for the financial year 2022/23:

1.
a) Whether any events have been organised for Pride month.
b) If so please provide the date, start and end time, and title/topic of the event

1. As of 15 March 2024, how many children with special educational needs living in the council area are being educated outside it?
There are 592 living in the borough with an EHCP being educated outside the borough.

1. I am requesting a list of "Community Venues" defined as facilities the Council owns that can be hired for community use. This may include Community Centres, Community Halls, Libraries, Town Halls, Pavilions and any other facilities that can be booked for community use.

I came across your report Annual Corporate Complaints Report Complaints 2019 - 20.

1. I was wondering if you have a more up-to-date version of this report or anything similar written after 2021 (post-pandemic)?
These are available on our website. The links to them are as follows;

1. Do you have a dedicated procurement team?
Yes.

2. How many FTE’s are dedicated to procurement?
Nine FTE.

3. Please complete the following for procurement projects undertaken in the last 12 months:

Please provide me with that information for the following financial years:
a) 2017/18
b) 2018/19
c) 2019/20
d) 2020/21
e) 2021/22
f) 2022/23
g) 2023/24 until 15 March 2024