Under the Freedom of Information Act can you please supply me with links to or copies of any statistics that you published between 1 January 2021 and 1 June 2025 relating to the authority’s handling of requests under the Freedom of Information Act and Environmental Information Regulations. Please include links to or copies of any statistics you have published during the period relating to the following:

1. The number of requests received
20/2021: Data not held - Council changed systems part way through year so data incomplete.
21/2022: 1086
22/2023: 1052
23/2024: 1232
24/2025: 1279

2. The number of requests processed within or outside the required deadlines
Relates to number of requests answered on time.
20/2021: Data not held - Council changed systems part way through year so data incomplete.
21/2022: 873
22/2023: 940
23/2024: 1109
24/2025: 1161

3. The number of requests where the information was (a) provided to the requester in full (b) provided in part (c) withheld in full (d) not held
This information is only as accurate as the data entered into the system categories when the officer closes down the request.
20/2021: Data not held - Council changed systems part way through year so data incomplete.
• 21/2022:
a) 782
b) 111
c) 105
d) 48
The remaining requests do not meet the above category - Withdrawn, no clarification, no name, etc so closed.
• 22/2023:
a) 905
b) 57
c) 79
d) 11
• 23/2024:
a) 999
b) 45
c) 119
d) 30
The remaining requests do not meet the above category - Withdrawn, no clarification, no name, etc so closed.
• 24/2025:
a) 1070
b) 86
c) 84
d) 23
The remaining requests do not meet the above category - Withdrawn, no clarification, no name, etc so closed.

4. The number of requests which led to internal review and the outcomes
• 20/2021: 1. Not upheld. Records are innacurate/incomplete due to Covid-19 work taking priority and also change of system.
• 21/2022: 5. 1 upheld, 1 partially upheld, 1 not upheld, and 2 not upheld but additional context/details supplied
• 22/2023: 7. 1 upheld, 2 partially upheld, 4 not upheld.
• 23/2024: 13. 2 upheld, 2 partially upheld, 6 not upheld, 3 not upheld but additional explanations/details supplied
• 24/2025: 18. 3 upheld, 1 partial upheld, 8 not upheld, 3 not upheld but additional information/context was provided - 3 cases still under review

5. The number of complaints relating to FOIA/EIR requests investigated by the Information Commissioner's Office and the outcomes.
• 20/2021: We do not hold this information. Individuals can go to the ICO directly to complain and may not require the Councils input. We can say that we have fewer that 5 contacts per year relating to escalation following the internal review process.
• 21/2022: We do not hold this information. Individuals can go to the ICO directly to complain and may not require the Councils input. We can say that we have fewer that 5 contacts per year relating to escalation following the internal review process.
• 22/2023: We do not hold this information. Individuals can go to the ICO directly to complain and may not require the Councils input. We can say that we have fewer that 5 contacts per year relating to escalation following the internal review process.
• 23/2024: We do not hold this information. Individuals can go to the ICO directly to complain and may not require the Councils input. We can say that we have fewer that 5 contacts per year relating to escalation following the internal review process.
• 24/2025: We do not hold this information. Individuals can go to the ICO directly to complain and may not require the Councils input. We can say that we have fewer that 5 contacts per year relating to escalation following the internal review process.