Last updated:
5th January 2026
Help with housing issues and repairs
Your tenancy agreement and housing information
Your tenancy agreement will tell you:
- Who your landlord is
- How to contact them
If you rent your home from Wokingham Borough Council.
You can find more help in you tenancy agreement (this explains your rights and responsibilities) and these documents:
- Tenants Handbook – this tells you what to do and who to contact
- Sheltered Housing Information Booklet – this is for people living in sheltered housing
These documents can be downloaded from our Tenancy Agreement web page.
Housing services you might need
You might need help with:
If something in your home is broken, you can ask for it to be fixed.
Making sure your gas appliances are safe and working properly.
Advice to help you stay safe and use less energy.
Information and forms to help you understand your rights and responsibilities.
Help with how to pay your rent and where to get support if needed.
If something isn’t right, you can tell someone and ask for it to be sorted.
