Last updated:
25th November 2025
Useful information and contacts
Read the following documents for helpful information on how we charge for care and related financial information:
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Easy read
Read our easy read version of this information
Independent financial advice
For information for financial advice visit our independent financial advice web page.
Contact our financial teams
Contact Information
Raising bills and bill queries
Role: Payment Team
Contact Information
Direct debit and payment arrangements
Role: Accounts Receivable
Contact Information
Calculating contributions
Role: Financial Assessment Team - 01189 746000
Contact Information
Assessing and setting up care
Role: Adult Social Care Team - 0300 365 1234
Useful websites
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