Pay by phone (RingGo)

Pay by phone is available through the RingGo app or by phone. Follow the instructions on the signage at each car park or by watching the RingGo app download instruction video.

Operates Vehicle Validation Service (VVS.) This functionality checks the number plate when a vehicle is first registered in the app, reducing the likelihood of input errors that can lead to PCNs.

Discounted parking at Carnival hub Leisure Centre and Premier Inn are not available through RingGo.

Combined day-night-day charges and extensions of paid for parking time may be purchased via the pay by phone method (RingGo) when within a qualifying car park or time period.

Combined day and night charges and extensions of parking time may not be purchased when within a short-stay car park and parked prior to the elapsed combined short-stay and evening tariff (18:00-06:00). 

Extensions of parking time may not be purchased within a short-stay car park, prior to the elapsed evening tariff (18:00).

See the section below on Paying for combined day and night charges for more information and examples.

Customers may pay for a combined day and night charge at the machine and when using pay by phone (RingGo). This service may also be used to purchase a combination of day-night-day charges, where applicable.