Last updated:

24th April 2024

SEND Service

About the SEND service

The Special Educational Needs and Disability (SEND) Service is responsible for carrying out our statutory responsibilities for children and young people aged up to 25 years with SEND. 

This includes the Education Health and Care (EHC) needs assessment for children.

The SEND Service consists of Case Officers and Senior Case Officers. 

Case Officers are usually the main point of contact. You can also contact the allocated Senior Case Officer depending on your query.

Help with EHCP

The SEND Service arranges the services and support to meet the needs identified in an Educational, Health, and Social Care Plan (EHCP).

They also organise EHCP annual reviews. 

The annual review is a statutory process that focuses on the progress your child or young person is making towards achieving the outcomes specified in their EHCP, and to make sure it continues to provide the support they need.

The Case Officers will make sure assessments and reviews take place within statutory timescales.

The Senior Case Officer is responsible for managing the assessments. This means they will work with parents, young people and professionals, to draw up the EHCP together.

For more about see how to apply for an EHC needs assessment.

For more about EHCP annual reviews see how EHCP annual reviews work.

Who is the service for

This service is for children and young people with special educational needs aged up to 25 years.

How to access the service

Schools, parents or carers, and health professionals can access the service by applying for an EHC needs assessment.

Get in touch with the SEND Service

If you have a general query contact the SEND Service by phone: 0118 974 6000 (option 5) or email: 

If your query is about EHC needs assessments, email: 

If your query is about EHCP annual reviews, email:

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