Last updated:

1st December 2025

Report an issue with a car park

We can only assist with issues with council owned car parks. If you are unsure, you can search all council car parks on our Find a car park page before reaching out to us. 

Faded lines, issues with lighting and surface damage

Issues within our car parks, including faded marking for parking bays, street lighting, potholes and surface damage, can be reported to our parking team via our Highway General Enquiry form. 

Overgrown hedges, shrubs, or vegetation 

Report a grass, hedge or shrub problem

Please provide the following information when reporting problems:

  • Exact location details
  • Additional information i.e. details of the issue
  • Photo(s) showing the problem

Report overgrown hedges, shrubs, or vegetation from private land

Report overgrown vegetation on private land

Landowners are responsible for maintaining their vegetation. We can require the owner to cut back their encroaching vegetation. Should they fail to do this we may take the decision to undertake the work ourselves and recover the costs for doing so. We receive a high volume of reports for overhanging vegetation during the growing season and these will be prioritised by risk to highway and footway users.

Fly-tipping, litter and overflowing bins

You can report fly-tipping, litter and overflowing bins in our car parks to our Cleaner and Greener team.

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