1. Who are your current Head of Adult Services? What are their contact details?
Helen Spokes, Head of Prevention and Support Services: Helen.spokes@wokingham.gov.uk
Lisa Evans, Head of Complex Care and Support: Lisa.evans@wokingham.gov.uk

1. Please can you provide me with the following information under the Freedom of Information Act 2000:

1. The information I'm requesting is regarding the software contracts that the organisation uses, for the following fields.

Primary Customer Relationship Management Solution (CRM):
(For example, Salesforce, Lagan CRM, Microsoft Dynamics; software of this nature.)

1. Please provide me with:

a) The number of pieces of graffiti that have had to be removed in your local authority area in each of the last ten years?
2018/19: 21
2019/20: 20
2020/21: 18

1. Please can you tell me how many individual potholes you have identified or had reported to you since January 2017? Please break down the figures in an Excel file that lists results by each half year to date.

We are working on a review of advocacy for people with a learning disability and autistic people who are inpatients in mental health, learning disability or autism specialist hospitals. We would be very grateful if you could tell us the following information about your local area:

1. How many households were in council tax arrears broken down for the following years:
a) 1 April 2018 - 31 March 2019: 4,346
b) 1 April 2019 - 31 March 2020: 4,491
c) 1 April 2020 - 31 March 2021: 5,175
d) 1 April 2021 - 30 September 2021: 69,047

1. Please provide the results of any surveys completed under the Environmental Protection Act section 79 (1) with the dates and times thereof for Walton Close, Woodley. Please provide data for the past 4 years.

I write regarding Wokingham borough's use of glyphosate-based herbicides, about which I would like to know more.

The question relates to payments made in 2020/2021 regardless of when the incident took place. If the settlement was made by the authority's insurers it is still information "held" by your authority under the terms of the Act.