Individual has requested notes and records of investigation going on surrounding their family. Due to personal information this is not being published on the website.

1. Contact Centre
a) Do you have a customer/ citizen facing contact centre?
Yes, Customer Services team.

b) Do you employ and manage your own agents, or do you outsource to a third party? If you outsource who to?
Employ.

1. The number of leasehold properties sold by the council under Right to Buy since 1981. To clarify, this is leasehold only, not the total of freehold and leasehold.

1. A list of grants you have made to the voluntary sector (including to any charities, churches, social enterprises, community groups) in the financial year 2022/23. Please include the amount paid to each entity and, if recorded, a description of what each payment is for.

1. How many times have the council arranged for a shared central heating system (i.e. one that heats multiple houses, such as on an estate) to undergo maintenance since September 2021?

1. Specifically, under the FOI legislation, I request a list of all public libraries run by your council between 2005 and 2022.
Wokingham, Lower Earley, Woodley, Finchampstead, Winnersh, Spencers Wood, Maiden Erlegh, Twyford, Wargrave, Arborfield, Shinfield Micro-library.

1. In the financial years 21/22, 22/23 and 23/24 (Up to 07.02.24), could you please provide me with the total monetary value of council-related debts (such as council tax, parking fines, failures to pay business rates and housing arrears) which were referred to external enforcement agencies?

1. A copy of any referral form used to refer patients to weight management programmes.

1. Which provider currently holds the contract to deliver your family information service directory?
Idox

2. What is the annual value of that contract?
£22,513.00

3. When does that contract expire?
11 September 2026.