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Contact us for help

If you are homeless or at risk of becoming homeless contact us as soon as possible by:

Homelessness or risk of being made homeless

You may be considered as homeless or at risk of becoming homelessness if:

  • You are being evicted from your home
  • You have been asked to leave by friends or family
  • You have to leave your home due to violence or threats of violence
  • You can’t stay in your home due to fire or flood
  • You are sleeping on the streets

How we can help

We want to support you as soon as possible. We can help you with a range of options, including:

What to bring to your homelessness appointment

If you come to see us at the council offices, or we speak to you on the phone, and then arrange an appointment with you, bring the following information with you:

  • Proof of ID (identification) for you and all your household members 
  • Proof of your current address or last settled address
  • Your 5 year address history
  • Proof of your household income (payslips, benefit award letters)
  • Your last 3 months' bank statements
  • Proof of any health or medical needs for you and members of your household

If you are threatened with homelessness from your current privately rented property then also bring:

  • Your Section 21 (Form 6a) notice or Section 8 notice
  • Confirmation that your deposit has been protected (if applicable) and
  • Any other tenancy related documents that have been issued to you by your landlord or agent (e.g. Energy Performance Certificate, Gas Safety Certificate, the ‘How to rent checklist’)
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