Last updated:
5th May 2026
Getting help for emotional wellbeing for children and young people
Urgent, crisis or emergency referrals
If you are concerned that there is a risk to the life of a child or young person call 999. Otherwise, call the NHS on 111 and select ‘mental health’ for guidance or advice.
To report safeguarding or non-health related concerns about a child or young person see our Child protection and family support pages.
Non-urgent support
Parents and carers of children and young people attending an education setting are initially recommended to discuss support options with the Special Educational Needs and Disability Co-ordinator (SENDCo) or school mental health lead. You may also want to visit the Ordinarily Available Provision which outlines reasonable adjustments which may support your child/young person within the school setting.
Special Educational Needs and Disabilities (SEND)
Information and support can be found for children and young people with Special Educational Needs and Disabilities (SEND) by:
Visiting the SEND Local Offer section of our website
The Special Educational Needs and Disability Information Advice and Support Service (SENDIASS) can provide families with support and guidance on educational concerns.
Behavioural issues
For support relating to behavioural challenges:
- Discuss with the Family Support Worker or Pastoral staff at the school setting
- Family Intervention Resources and Support Team (FIRST)
- If your child is autistic (or waiting assessment) behavioural support is also available through ASSIST (Autism Spectrum Service for Information Support and Training) or Parenting Special Children.
Other family or parenting matters
- Access the Togetherness platform - free learning for wellbeing and relationships
- Request support from our family support service
