Last updated:

9th August 2023

Privacy statement

What is a privacy notice?

A privacy notice is designated to inform individuals what personal information is collected, for what purposes it is used, who it may be shared with, how long it is kept and how to obtain a copy of your information. This notice explains what we do with personal data. More detailed privacy notices are available for each service area below. 

Who is Wokingham Borough Council?

Wokingham Borough Council is a unitary authority responsible for all areas of local government within its geographical boundary. Wokingham Borough Council is the data controller for the personal data processing it is required to do. 

What is the lawful basis for processing personal data?

Processing of personal data carried out by the Council is done because we have a statutory duty or power to deliver a service. Where there is no statutory duty or power, such as an electronic newsletter, then we rely on consent from the individual, which can be withdrawn at any time. 

The legislation each service area relies on when processing personal data is published within each services own privacy notice. 

How is personal data obtained?

To enable the Council to deliver the wide range of services it is responsible for, information may be obtained from individuals directly or provided by other representatives, other service areas and partner agencies involved in delivering services.

Information is primarily collected using paper based forms or electronically via our website, email, by telephone or during face-to-face contact. We may also receive data from other organisations where an Information Sharing Agreement has been set up, or there is a legal exemption that can be applied.  

What type of information is collected?

We collect names, residential addresses, email addresses and other relevant personal details to be able to fulfil the service delivery. We only collect as much information as is necessary for us to perform our duty. For more details, please see the relevant service privacy notice below. 



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