Your housing with care and support decision

Before we make a decision, you will have had:

• an Adult Social Care Needs Assessment
• a Financial Assessment

These assessments help us decide:

• if you can get adult social care support
• if you can get housing with care and support

You will get a copy of your assessment.

If you are not eligible

If you cannot get adult social care support, we will still help you.

We will:

• give you advice and information
• tell you about other support, such as: 
  • charities
  • community groups and services

If you are eligible for housing with care and support

A social care worker will:

• talk with you about the support you need
• agree with you what services can help
• work with you to create a care and support plan

Your care and support plan

Your plan will show:

• what you can do on your own
• what you need help with

It will also include:

• any money you will receive
• any services we will provide
• any equipment we will give you

What you need to do

You will need to:

• Create a Housing Online account

You can get help by:

• reading our easy read guide on how to register for a Housing Online account.

After you register, you will need to:

• complete the New Housing Application Form

You can find more information in:

• our guide on how to manage your Housing Needs account

What happens next

• We will talk about the type of home and support you need.
• We will work with other services to help find a home that is right for you.
• This may take some time, but you’ll be kept updated.
• Options are explored with you, focusing on what matters to you. They must meet your needs and be available.

Finding and moving into the right home

• When a suitable option is found, it’s discussed with you and, if needed, your family or advocate.
• You’ll have the chance to visit the home, meet the people there, and see if it feels right.
• Next steps are agreed for moving in and making sure your support is ready.

Go to the moving in help and ongoing support page to get guidance.