Last updated:

23rd November 2023

If you're not eligible but you're struggling

If you're not eligible for care and support from us, we'll still give you advice and information about other organisations that may be able to help you. This includes the voluntary care sector.  

There are services available which can help prevent, reduce or delay your need for on-going services. As part of the assessment, we will consider if you might benefit from these, regardless of your eligibility. 

To find out more about these services, see the: 

Support at home pages 

Travel, transport and parking pages 

Leisure and keeping active pages

You can also use our online help tool which directs you towards services that could help with everyday tasks, keeping safe and improve your wellbeing:

Online help tool

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