Last updated:

14th February 2024

Moving to a new council

Find out more about what you need to do

If you decide to move, don't worry. We will make sure that you have all the information you need to make your decision. We will also make sure that there won’t be any gaps in your care if you do decide to move.

Find out about care and support in the borough you are moving to

Contact the council you are moving to for information about the care and support available in their area, including:     

  • The types of care and support available to people with similar needs 
  • Support for carers (if relevant) 
  • Information about local care providers and organisations that could meet your needs and details of their charging policy

Find your local council on the UK Government website.

Once your plans to move are finalised

  • Tell us you are moving by contacting the Health and Social Care Hub on 0300 365 1234    
  • Contact the council where you intend to move, they will re-assess you

Why will I be re-assessed? 

Your needs may change when you move home. For instance, if you are nearer to family, you may have more sources of support. Alternatively, being in a new place may mean that you have new needs. It is important that the authority you are moving to assesses you, so that you receive the right care and support. If your carer is moving with you, the second authority will also assess their needs.

Sharing information with your new council

We will provide the council you are moving to with all relevant copies of your:

  • Most recent assessment along with information on your current support (with your consent)
  • Carer's most recent support plan (if they are moving with you)
  • Care account, if you have one
  • Independent personal budget

I'm a carer for someone moving out of the borough

If you live in a different area to the person, you care for, it will be the local council for the person you care for that is responsible for assessing and supporting your needs.
 

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