Last updated:

20th July 2023

Report undelivered recycling bags or boxes

Tell us if your recycling bag or box hasn't been delivered

Undelivered recycling bags

Report an undelivered recycling bags if:

  • You have not received the delivery within the service level agreement of 15 working days
  • The bag/s are not there but we have confirmed delivery

We'll deliver the bag/s within 3 working days. 

Report undelivered recycling bags

Undelivered recycling boxes

Report undelivered recycling boxes if:

  • You have not received the delivery within the service level agreement of 15 working days
  • The boxes are not there but we have confirmed delivery

We'll deliver the boxes within 3 working days.

Report undelivered recycling boxes

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