Report undelivered recycling bags or boxes

Tell us if your recycling bag or box hasn't been delivered

Undelivered recycling bags

Report an undelivered recycling bags if:

You have not received the delivery within the service level agreement of 15 working days
The bag/s are not there but we have confirmed delivery

We'll deliver the bag/s within 3 working days.

Report undelivered recycling boxes if:

You have not received the delivery within the service level agreement of 15 working days
The boxes are not there but we have confirmed delivery

We'll deliver the boxes within 3 working days.