Last updated:
20th July 2023
Report undelivered recycling bags or boxes
Tell us if your recycling bag or box hasn't been delivered
Undelivered recycling bags
Report an undelivered recycling bags if:
- You have not received the delivery within the service level agreement of 15 working days
- The bag/s are not there but we have confirmed delivery
We'll deliver the bag/s within 3 working days.
Report undelivered recycling bags
Undelivered recycling boxes
Report undelivered recycling boxes if:
- You have not received the delivery within the service level agreement of 15 working days
- The boxes are not there but we have confirmed delivery
We'll deliver the boxes within 3 working days.