How to find out about roadworks that affect you

Resurfacing works 

To let you know in advance about roadworks that may affect you we will be:

• Putting up advance warning signs to say that when work will be taking place on the road
• Updating our maintenance schedule regularly once the programme is confirmed and posted on our website
• Posting on our Traffic and Travel Facebook page
• Posting updates on our progress on our Traffic and Travel newsletter

If works need to be rescheduled 

Sometimes we have delays to works due to weather or other unforeseen circumstances. In these instances, a postponed sticker will be placed on the advanced warning signs on your street, letting you know about the delay and the change of date.

Often, we can fit your road into the programme calendar within a few days, in which case you will see the date changed on the signs.

If changes within a few days is not possible, and we are able to fit it in within a couple of weeks, you’ll see a postponed sticker on the signs with a new date added when confirmed. 

If we need to move your roads work to later in the programme, we will remove the signs and put it back up with the new date nearer the time.

We will also regularly update the schedule, once confirmed and posted our website,  so you can find out when the works have been rescheduled to take place.

Letters 

We have reduced the number of letters that are sent out to individual properties in regard to upcoming works being carried out by the Council and our contractors over the last 2 years. 

This is in line with our climate emergency action plan, to do as much as possible to achieve carbon neutrality by 2030. This decision also supports the Council’s aim to provide an improved and efficient service to our residents, whilst maintaining safety which remains our number one priority. We have been able to do this as information about all upcoming roadworks are available via a number of different avenues, detailed on our roadworks page. 

As a result of the success we have had in providing this information in a more efficient way, that is both better for the environment and more cost effective, letters were not sent out to properties on certain roads where the Surface Dressing works last year as part of this ongoing trial.

Advance warning signs were be in place on the road prior to work starting and additional signs were in place on lampposts at these selected location. We are currently reviewing the outcome of this trial to decide whether to extend this further this year. 

The trial also saw the introduction of our Customer Liaison Officer (CLO) who is are main point of contact for all questions and enquiries in regards to our Annual Road Maintenance Programme.  You can contact our CLO via our Highway General Enquiry Form (selecting ‘Resurfacing.')