Apply for or renew a resident or carer parking permit

New parking permit system

A new online parking permit system went live in September 2023, offering residents more control and flexibility, as well as providing reduced waiting time for renewals and new applications. 

If you currently have a resident permit that hasn’t reached its expiry date, then it is still valid and you can continue to use this permit until it is due to expire.

You will then need to apply for a new permit through the new system. You will not receive a physical permit as all permit information will be stored online with parking inspectors having access to all valid permit information electronically.

Apply for or renew permit

Making changes to your permit

If you have a resident permit and you need to make changes to your permit, such as changing your vehicle or adding a new or temporary vehicle, prior to your permit expiring, this is no longer possible on the old system.

Any changes you made to your permit on the old system will not feed through to our parking team and you may receive a penalty charge notice (PCN).

If you need to make changes before your current permit expires, please contact us using our Highways General Enquiry Form to make us aware so we can cancel your existing permit. This will allow you to apply for a new permit on the new system.  During the approvals process our parking team will calculate any deductions to take into account any period of time lost on your previous permit. You will then need to pay the remaining balance prior to your new permit being activated.

How to switch between multiple vehicles

Once you are set up on the system you can add up to five vehicles but you must ensure that the vehicle parked in the residents parking area is active on your account by ticking the primary vehicle box if you have more than one vehicle on your permit.

The permit holder will be responsible for ensuring that only one vehicle is active on the permit at any one time. The permit must be valid for the vehicle at all times when the vehicle is parked in the relevant parking zone/area as specified by your permit.

You can change this at anytime but failure to do so could result in a PCN.

If you have any questions or concerns please contact us using our Highways General Enquiry Form

Who can apply

You can apply for a Residents Parking Permit if you live in a property that is situated within that parking permit zone and your property is eligible for a permit.

You can apply for a Residents Carer Permit if you live at a property eligible for Residents Permits and are dependent on a visitor/carer making frequent visits.

What you need to apply

Proof of address will be required when applying for your parking permit and this can include:

• Council Tax
• Utilities bill
• Tenancy agreement
• Bank statement
• Driving licence
• Company letter

You will also need to proof that you are either the owner of the vehicle or registered keeper of the vehicle.

• V5C log book
• Motor insurance certificate - this must include your full name, address and vehicle registration number (VRN).
• Letter from your place of work on official letterheaded paper stating that this car is a company car - this must include your full name, address, and vehicle registration number. 

If you are unable to provide one of the above, please contact us using our Highways General Enquiry Form

Residents Carer Permits will require vehicle proof and a supporting letter from their employer and/or the Resident.

Parking permit fees

Resident permits are £33 a year. Payments can be made online at the end of your application and once the application is approved by our parking team your permit will be activated.

Residents Carer Permits are £5 a year, there is no limit to the number of Carer Permits that may be issued to each eligible property.

Help

For further information, help or to book an appointment to visit the council, please contact us:

Online: Highways General Enquiry Form

Tel: 0118 974 6000

Terms and conditions

Full terms and conditions for parking permits are available to view on our terms and conditions page.