Request ID
21702
Date Received
Date Resolved
Details

See notes

Resolution
See notes and files
Notes
Date

1. Please provide details of any reported incidents, complaints, or claims relating to potholes or road defects on “44701691 - Waterloo Road - Wokingham” during the period January 2026 to February 2026 inclusive.
An Excel file containing records of all public reports (Enquiries) relating to 44701691 - Waterloo Road – Wokingham Without between 1 January 2026 and 28 February 2026 is attached to this response. The file has been redacted to remove any personal information. Public reports were made via the “Report a Problem” feature of the Wokingham Borough website at: https://www.wokingham.gov.uk/roads/report
Claims information from our Insurance department: In the period of January 2026 to February 2026, 4 claims were notified to the council’s insurance team and/or insurers requesting compensation for vehicle damage allegedly caused by potholes along the length of Waterloo Road.

2. In addition, I request further information in relation to the following enquiry reference numbers:
• W2692157
• W2692519
• W2692531
For each of the above enquiries, please provide:
a) The classification of the defect
b) The recorded size and/or depth of the pothole or road defect
c) Details of any inspections carried out, including dates
d) The actions taken in response to each report
e) The timeline for any repairs or remedial works undertaken, including completion dates
If available, I would also appreciate any internal notes, assessments, or communications relevant to these enquiries.
Unfortunately, individual Enquiry reference numbers cannot be directly linked to minor works orders in order to determine the outcome. This is because there may be multiple Enquiries from members of the public that lead to a single repair. Details of the 3 Enquiries W2692157, W2692519 and W2692531 are provided in an Excel file. In addition, a separate Excel file is provided containing a summary of road repairs. The latter file relates to carriageway repairs on 44701691 - Waterloo Road – Wokingham Without from 1 January 2026 onwards.

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