1. How many complaints have been received by Trading Standards in 2023, 2024 and 2025 (to date) relating to supermarkets selling food past its Use By Date, including any complaints received via Consumer line.
1-1-23---31-12-23: 0 complaints re supermarkets and use by dates
1-1-24—31-12-24: 2 complaints
1-1-25 to 10-7-25: 1 complaint

2. For each complaint, please provide:
o The month and year the complaint was received
1-1-23---31-12-23: 0
1-1-24—31-12-24: one in April, one in July
1-1-25 to 10-7-25: 1 in June
o The name of the supermarket involved (if recorded): Not disclosable
o A brief description or category of the issue minor noncompliance
o Details of any enforcement or investigative action taken as a result of the complaint dealt with by way of advice to store and Primary Authority

Environmental Health Department:
3. How many complaints were received in 2023, 2024 and 2025 (to date) about supermarkets selling food past its Use By Date?
3

4. For each complaint, please provide:
o The month and year it was received: 04/2023, 09/2023 and 07/2024
o The name of the supermarket (if available): not disclosable
o A short description or category of the issue: in all cases staff previously trained to carry out stock rotation checks did not do so diligently. Retraining carried out. Due diligence defence applicable
o Any enforcement or follow-up action taken: None

5. How many food poisoning complaints were received in relation to supermarkets in 2023, 2024 and 2025 (to date)? 3

6. For each report of food poisoning, please provide:
o The date of the complaint: 28/11/2023, 07/06/2024 and 15/10/2024
o The supermarket involved: not disclosable
o The product in question (if known): in one case not known. In two other cases mini chicken fillets and chicken and bacon pasta bake.
o Any outcome or action taken, including whether the case was confirmed as food poisoning: in one case it was confirmed that an individual had STEC E.coli and the supermarket in question was one of several food retailers they had purchased food from. No other cases associated with supermarket notified and hence no confirmed connection between case and supermarket. Another food business outside the borough most likely source of infection. In other two cases no stool specimens submitted to GP hence unable to link food consumed to symptoms experienced. Possible undercooking of chicken fillets or cross contamination by consumer. No other alleged food poisoning or food complaints received in relation to supermarket concerned regarding two food types alleged to have caused symptoms immediately before or afterwards.