1. Please provide the total number of potholes reported to the council for each of the last three full calendar years (2022, 2023, 2024) and as much of 2025 as possible
a) 2022:
b) 2023:
c) 2024:
d) 2025:
The following numbers show reports of potholes to Wokingham Borough Council via the Report a Problem feature of the Wokingham Borough website at Report a problem - https://www.wokingham.gov.uk/roads/report. In Wokingham Borough, the data is recorded by financial year, and therefore the data is presented in this form.
Number of Potholes Reported
2021-2022 1010
2022-2023 1863
2023-2024 2139
2024-2025 1303
2025-2026 (to end of November 2025) 475

2. Please provide the number of potholes the council repaired in each of the years mentioned in question
The following numbers represent the number of pothole repairs carried out by Wokingham Borough Council. In Wokingham Borough, the data is recorded by financial year, and therefore the data is presented in this form. Please note that a single repair may involve more than one pothole, but this is not always recorded.
Number of Potholes Repaired
2021-2022 2449
2022-2023 1580
2023-2024 2817
2024-2025 2052
2025-2026 (to end of November 2025) 684

3. Please provide the number of complaints submitted to the council relating to vehicle damage caused by potholes in each of the years mentioned in question 1.
In the calendar year 2022, 32 claims were notified to the council’s insurance team and/or insurers requesting compensation for vehicle damage allegedly caused by potholes. 13 claims were settled; 19 claims were closed with no payment. The total amount of compensation paid is £4,572.12.
In the calendar year 2023, 130 claims were notified to the council’s insurance team and/or insurers requesting compensation for vehicle damage allegedly caused by potholes. 50 claims were settled; 80 claims were closed with no payment. The total amount of compensation paid is £13,849.56.
In the calendar year 2024, 82 claims were notified to the council’s insurance team and/or insurers requesting compensation for vehicle damage allegedly caused by potholes. 25 claims have been settled; 47 claims were closed with no payment; The total amount of compensation paid is £10,582.23.
In the calendar year 2025, up to 4th December 2025, 58 claims have been notified to the council’s insurance team and/or insurers requesting compensation for vehicle damage allegedly caused by potholes. 23 claims have been settled; 29 were closed with no payment. The total amount of compensation paid is £6,881.10.

4. Please provide the total amount of compensation paid out by the council for pothole-related vehicle damage in each of the years mentioned in question 1.
In the calendar year 2022, 32 claims were notified to the council’s insurance team and/or insurers requesting compensation for vehicle damage allegedly caused by potholes. 13 claims were settled; 19 claims were closed with no payment. The total amount of compensation paid is £4,572.12.
In the calendar year 2023, 130 claims were notified to the council’s insurance team and/or insurers requesting compensation for vehicle damage allegedly caused by potholes. 50 claims were settled; 80 claims were closed with no payment. The total amount of compensation paid is £13,849.56.
In the calendar year 2024, 82 claims were notified to the council’s insurance team and/or insurers requesting compensation for vehicle damage allegedly caused by potholes. 25 claims have been settled; 47 claims were closed with no payment; The total amount of compensation paid is £10,582.23.
In the calendar year 2025, up to 4th December 2025, 58 claims have been notified to the council’s insurance team and/or insurers requesting compensation for vehicle damage allegedly caused by potholes. 23 claims have been settled; 29 were closed with no payment. The total amount of compensation paid is £6,881.10.

5. Please provide the number of claims submitted to the council relating to vehicle damage caused by potholes in each of the years mentioned in question 1. Please break these down, if possible, by:
a) Number of claims accepted
b) Number of claims rejected
In the calendar year 2022, 32 claims were notified to the council’s insurance team and/or insurers requesting compensation for vehicle damage allegedly caused by potholes. 13 claims were settled; 19 claims were closed with no payment. The total amount of compensation paid is £4,572.12.
In the calendar year 2023, 130 claims were notified to the council’s insurance team and/or insurers requesting compensation for vehicle damage allegedly caused by potholes. 50 claims were settled; 80 claims were closed with no payment. The total amount of compensation paid is £13,849.56.
In the calendar year 2024, 82 claims were notified to the council’s insurance team and/or insurers requesting compensation for vehicle damage allegedly caused by potholes. 25 claims have been settled; 47 claims were closed with no payment; The total amount of compensation paid is £10,582.23.
In the calendar year 2025, up to 4th December 2025, 58 claims have been notified to the council’s insurance team and/or insurers requesting compensation for vehicle damage allegedly caused by potholes. 23 claims have been settled; 29 were closed with no payment. The total amount of compensation paid is £6,881.10.