1. How many Penalty Charge Notices were issued and posted by your organisation last financial year?
180 Regulation 10 Postal PCN’s issued in the last financial year

2. How many Charge Certificates (related to Penalty Charge Notices) were issued and posted by your organisation last financial year?
1,185 Charge certificates issued in the last financial year.

3. How many Order for Recovery's (related to Penalty Charge Notices) were issued and posted by your organisation last financial year?
799 Orders for recovery issued in the last financial year.

4. What was the total postage cost related to posting Penalty Charge Notices, Charge Certificates and Order for Recovery's last financial year? (If this is not feasible to calculate, what was the total postage cost associated with your organisation's parking and traffic enforcement department last financial year?)
Total postal costs for serving Postal PCN’s Notice to Owners, Charge certificates Orders for recovery in the last financial year were £4,415.75. All letters sent by first class post.

5. How many Penalty Charge Notices issued by your organisation last financial year were related to parking offences?
All Penalty Notices issued related to Parking. Consisting of 2,639 warning Notices and 15,207 Penalty Notices

6. How many Penalty Charge Notices that were issued by your organisation, were paid in full last financial year?
PCN’s paid at discount 10,499 PCN’s paid None discount rate 1,743. Total Paid in last financial year 12,242

7. What is the average number of days it takes for a Penalty Charge Notice issued by your organisation, to be paid in full?
This information is not available.

8.
a) Does your organisation print and fulfil Penalty Charge Notices in-house (i.e by a mailroom owned and managed by your organisation), or is this outsourced to a third party supplier?
This service is outsourced to our Enforcement Contractor NSL
b) If the answer to 8a is that your organisation outsources to a third party supplier, was the supplier sourced via the Crown Commercial Service purchasing framework?
This service was provided by open tender process through our Procurement services.