1. Do you outsource On Street Parking Services? If yes please list all the services.
All on Street enforcement is carried out by NSL.

2. Do you outsource Off Street Parking Services? If yes please list all the services.
All Off Street enforcement is carried out by NSL.

3. Do you outsource back office Penalty Charge Notice Processing?
Our back office Notice processing is carried out by NSL.

4. Do you outsource back office Penalty Charge Notice representations and appeal processing?
Representations and appeals are carried out by Local Authority Staff.

5. If yes to any of the above questions please can you advise -
a) Who are your current out sourced provider(s) and for which services?
NSL for all the above.
b) Length of the outsourced enforcement contracts?
The Contract started in October 2017 for 5 years with the option to extend for a further 4 years.
c) Contract renewal dates?
October 2022 Review extension until October 2026.

6. Please provide the name and email address of the person or persons responsible for all enforcement contracts?
Geoff Hislop; Geoff.Hislop@wokingham.gov.uk