1. The total number of parking-related complaints received by the council in the 12 months period between start February 2024 to end of January 2025 if possible.
Between February 2024 – January 2025, Parking Services had received 136 online complaint forms. These include formal complaints and service requests. We are unable to break these complaints down further by category as the system used does not record this.

2. A breakdown of complaints by category, if available (e.g. illegal parking, residential permit issues, parking enforcement concerns, misuse of disabled bays, etc).
Please see answer above.