1. Please can you confirm if you the council have used the services of the independent social care complaints company NKM Reviews Ltd between December 2018 to date.
Yes.

2. If so please provide a table of the following information;
a) Year
2020: £3,629.00
2021: £2,040.00
2022: £525.00

b) Number of stage 2 complaints
None for all years.

c) Role
Not applicable.

d) Number of stage 3 complaints
One for 2020.

e) Role
Panel member of a Stage 3 complaint review.

f) Amount invoiced
For Stage 3 complaint role above this cost £360.00.

3. Please confirm if they are an approved supplier and since what date.
Yes, since 06/04/2020.