Since 6/4/2022 to the date of this request:
1. How many issues have been raised to the council via their IAMS map based reporting system
3913 enquiries were raised via the Wokingham map-based reporting system from 6 Apr 2022 to 18 Aug 2022.

2. Of those reported issues how many have been responded to within the 10day SLA
3243 enquiries were responded to within 10 days. Please note that an additional 229 enquiries logged within 10 days of the cut-off date of 18 Aug 2022 had an undetermined outcome at the cut-off.

3. Of those raised how many have been resolved within 28days of the date they were raised
1907 enquiries were resolved within 28 days of the date they were raised. Please note that an additional 256 enquiries logged within 28 days of the cut-off date of 18 Aug 2022 had an undetermined outcome at the cut-off.

4. How many remain unresolved for over 56days (if you could show age of all unresolved on a spreadsheet that would great).
977 enquiries remained unresolved for over 56 days from the date they were raised. The length of time for which the enquiries were unresolved is shown in the attached spreadsheet. Please note that an additional 655 enquiries logged within 56 days of the cut-off date of 18 Aug 2022 had an undetermined outcome at the cut-off