1. What are your current arrangements regarding Family Time Services, in-house/outsourced, including current contracted provider(s) of any commissioned supervised contact services and the contract length?
The Palm Centre is a Wokingham Borough Council provision used for family contact often during a proceedings process. The social care teams are also utilising other spaces/the community such as Here4U office, the Voice Of The Child in Reading, Crest Care, Call Us and ISWP. We also have some family time that is organised by the child’s residential homes.

2. If you have a commissioned contract in place, when will this be due for re-tender?
Not applicable

3. If you have an in-house service, do you ever spot purchase to support the service? Do you have a recommended list of providers?
No, all our contact within the Palms Centre is managed by and staffed by our Family Time Contact Supervisors.

4. If you spot purchase, how do organisations join this?
Not applicable

5. Do you have any intentions to review the existing provisions in place for your Family Time Service?
No

6. What is the council’s annual spend for the Family Time Service?
£110,895.48

7. What is the name and contact details of the council officer responsible for this service?
Jackelyn Dance. Head of Service – Helping Early, Community & Prevention, Jackelyn.dance@wokingham.gov.uk
Suzanne Tsang, Early Help Team Manager, Suzanne.tsang@wokingham.gov.uk

8. Where does the council advertise their tender opportunities?
Not applicable