Request ID
20100
Date Received
Date Resolved
Details

See notes

Resolution
See notes
Notes
Date

1. The number of repair requests submitted by tenants of council owned housing that relate specifically to issues of damp or mould between 1st January 2022 and 1st January 2025. Please provide figures for
a) 2022: 195 (estimated)
b) 2023: 253
c) 2024: 218

2. The average amount of time taken (in days) between an initial repair request being submitted - relating specifically to issues of damp or mould - and investigation by the council (or council sub-contractors) between 1st January 2022 and 1st January 2025. Please provide figures for
a) 2022:
b) 2023:
c) 2024:
Data not held in a format to accurately provide the information for the years requested

3. The average amount of time taken (in days) for the council (or council sub-contractors) to complete a repair for damp or mould between 1st January 2022 and 1st January 2025. Please provide figures for
a) 2022:
b) 2023:
c) 2024:
Data not held in a format to accurately provide the information for the years requested

4. The total number of complaints received by tenants of council owned housing, relating to repairs for damp and mould i.e. because repairs have not been completed or repairs have not been completed to a suitable standard.
a) 2022: We have limited data available to us from this year as the original database is no longer in use. We have data from December 2022 which shows 4 cases of damp and mould complaints logged.
b) 2023: 16 complaints were logged – specifically mentioning damp and mould
c) 2024: 33 complaints logged – specifically mentioning damp and mould

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