1. Please could you supply the name, email address and telephone number of the commissioner with responsibility for packages of complex home care for:
a) adults aged 18+: For 18+, contact: ben.gladstone@wokingham.gov.uk
b) children aged 0-18 years old: Response to follow

2. Please provide the number of people in receipt of complex home care packages (all active packages during the year including those which started prior) for (a) adults aged 18+: For those aged 18+, complex home care is not a reportable service type held within our system. Since late 2021-22, some of our Supported Living packages have been designated as complex packages, but these tend to be delivered to service users in a specialist supported living setting. All answers given for the cohort aged 18+ relate to these people.
3 people aged 18+ in 2021-22, 8 people aged 18+ in 2022-23, 11 people aged 18+ in 2023-24, 14 people aged 18+ in 2024/25, 10 people aged 18+ in 2025/26.
b) children aged 0-18 years old: Response to follow

3. Please provide the total number of complex home care hours delivered for adults aged 18+
Unable to report hours delivered.

4. Please provide the total gross expenditure on complex home care packages during the year for
a) adults aged 18+: £30,289 for 18+ 2021-22, £380,606 for 18+ in 2022-23, £567,524 in 2023-24, £545,380 in 2024/25
b) children aged 0-18 years old: Response to follow

5. Please provide the lowest, mean and highest hourly rate for complex home care packages for adults aged 18+ for 2021/22 to 2024/25 as well as a current snapshot.
Unable to provide hourly rates for 18+ cohort

6. Please provide the lowest, mean and highest weekly fee for complex home care packages for adults children aged 0-18 for 2021/22 to 2024/25 as well as a current snapshot.
Response to follow

7. Please provide a list of the 10 providers who received the greatest amount of funding for complex home care packages. Please provide data for the last financial year 2024/25 for
a) adults aged 18+: Brighter Living Care Ltd
Caretech Community Services
Chiron Care (UK) Limited
Excellence Care Limited
Flair Home Help
Independence Homes Ltd Prospect Court
Network Healthcare Ltd
Optalis
THE LINK NURSING & CARE AGENCY
i. For each provider, please provide the number of complex home care packages in 2024/25 (all active packages during the year including those which started prior).
For those aged 18+ (please note there are only 9 providers):
Brighter Living Care Ltd - 1
Caretech Community Services - 1
Chiron Care (UK) Limited - 2
Excellence Care Limited - 3
Flair Home Help - 1
Independence Homes Ltd Prospect Court - 1
Network Healthcare Ltd - 3
Optalis - Alexandra Place - 1
THE LINK NURSING & CARE AGENCY - 1
ii. For each provider, please provide total expenditure in 2024/25 related to complex home care.
For those aged 18+ (please note there are only 9 providers):
Brighter Living Care Ltd = £8,685
Caretech Community Services - £65,998
Chiron Care (UK) Limited - £53,686
Excellence Care Limited - £104,145
Flair Home Help - £6,006
Independence Homes Ltd Prospect Court - £30,836
Network Healthcare Ltd - £223,715
Optalis - £12,032
THE LINK NURSING & CARE AGENCY - £40,277
b) children aged 0-18 years old: Response to follow