See notes
This is an information request regarding compensation paid for vehicle damage caused by potholes, Please include the following information for the following years 2022/23, 2023/24, 2024/25 2025/26 to present date 19/11/2025:
1. The total number of compensation claims submitted by motorists for vehicle damage caused by potholes
2. The total amount the council paid in claims about vehicle damage caused by potholes
3. The breakdown of the number of claims that were successful, rejected and still pending
4. The highest compensation paid out to a single individual/claim.
In the calendar year 2022, 32 claims were notified to the council’s insurance team and/or insurers from motorists requesting compensation for vehicle damage allegedly caused by potholes. 13 claims were settled; 19 claims were closed with no payment; no claims are pending. The highest amount paid for a single claim was £1,246.86. The total amount of compensation paid is £4,572.12.
In the calendar year 2023, 130 claims were notified to the council’s insurance team and/or insurers from motorists requesting compensation for vehicle damage allegedly caused by potholes. 50 claims were settled; 80 claims were closed with no payment; no claims are pending. The highest amount paid for a single claim was £1,475.83. The total amount of compensation paid is £13,849.56.
In the calendar year 2024, 82 claims were notified to the council’s insurance team and/or insurers from motorists requesting compensation for vehicle damage allegedly caused by potholes. 25 claims have been settled; 47 claims were closed with no payment; 1 claim is pending. The highest amount paid for a single claim was £2,370.12. The total amount of compensation paid is £10,582.23.
In the calendar year 2025, up to and including 19.11.2025, 55 claims have been notified to the council’s insurance team and/or insurers from motorists requesting compensation for vehicle damage allegedly caused by potholes. 21 claims have been settled; 26 were closed with no payment; 8 claims are pending. The highest amount paid for a single claim was £824.20. The total amount of compensation paid is £6,507.10.