This is a request for information under the Freedom of Information Act 2000. I would like to request the following information concerning your council's use of a Client Caseload Information System (CCIS) and the delivery of related youth services. Please provide the following details regarding any and all contracts related to your CCIS, or any system used for the tracking and monitoring of young people (e.g. those who are not in education, employment, or training - NEET):

1. Name of the CCIS Software Supplier: The full name of the company that provides the CCIS or equivalent software system used by the council.
The Access Group

2. Contract Duration: The total length of the contract for this software, including any initial term and extension periods.
3 years initial term with an optional extension period of 1 year

3. Contract End Date: The date on which the current contract is scheduled to end.
30th September 2026

4. Information, Advice, and Guidance (IAG) Provider: Whether the council employs an external or contracted Information, Advice, and Guidance (IAG) provider to work with young people. If yes, please provide the name of the provider.
We don’t employ an external or contracted IAG provider.

5. Internal Tracking Activities: Whether the council undertakes tracking activities for young people internally, or if this function is entirely outsourced to a third-party provider.
This work is undertaken internally.

6. Partnerships: Weather the council is part of a CCIS partnership with other councils.
We aren’t in a CCIS partnership.