This is mainly a request for Business Intelligence functions.

1. Does the council provide adults and/or children services? If so, which case management system is used for each(e.g., Mosaic, FRAMEWORKi and Care Director).
Yes the Council provides both. The system that is used is Mosaic.

2. What, if any, business intelligence software do you use against the above systems(e.g., Tablio, PowerBI and Business Objects)?
PowerBI.

3. If you use PowerBI, how do you access the underlying data? For example, is it via a data warehouse, using dataflows or direct access etc.
Via Data Warehouse and Data Lake.

4. Do you use a KPI management system to collect internal indicator data, commentary etc?
No.

5. Can you briefly describe the process around how you collect internal KPI data and commentary etc?
Our corporate KPI's are reported quarterly and our resulting commentaries are collected using a shared Excel spreadsheet.