I would be grateful if you could provide the following information regarding domiciliary care, supported living, and complex care services within your local authority for the period:

Financial years 2023 and 2024:
1. Contact details (name, job title, email, and phone number) for managers or commissioning leads responsible for domiciliary care, supported living, and complex care services. If available, please also include contact details for managers linked to specific service user types, such as:
o Children and young people: Hayley Rees, Strategic Commissioning Manager, Children’s Services, hayley.rees@wokingham.gov.uk
o Adults with physical or learning disabilities: Stuart Kearney Commissioning Manager (Working-aged Adults), Email: stuart.kearney@wokingham.gov.uk
o Mental health service users: Liz Tait, Service Director, Head of Integrated Mental Health, liz.tait@wokingham.gov.uk
o Substance misuse or addiction recovery: Ana Thompson, Senior Public Health Programme Officer - Public Health, ana.thompson@wokingham.gov.uk
o Autism and ADHD: Sophie Kendall, Commissioning Manager, Autism Lead, email: Sophie.Kendall@wokingham.gov.uk
o Forensic or ex-offender support: Liz Tait, Service Director, Head of Integrated Mental Health, liz.tait@wokingham.gov.uk
o Complex care needs (e.g., ventilated patients, PEG feeding, spinal injuries): Amanda Brierly, All Age Continuing Care/S117 Support Team Manager, amanda.brierly@wokingham.gov.uk
o Dementia care: Iftkhar Ahmed, Commissioning Manager, Older People Services, Email: iftkhar.ahmed@wokingham.gov.uk
o Palliative or end-of-life care: We do not have a dedicated Palliative and End of Life Care officer.
o Hospital discharge and reablement services: Janette Ledbrook, Team Manager Hospital Liaison Team, Janette.ledbrook@wokingham.gov.uk

All phone numbers 0118 974 6000.

2. An explanation of the process for becoming an approved provider of domiciliary care, supported living, or complex care services. Please include details of any frameworks or approved provider lists, selection criteria, renewal timelines, and whether you accept spot purchasing outside frameworks. If so, what percentage of contracts are awarded to spot providers and why?
We currently have a home care and supported living framework that we expect will be retendered during 25/26

Providers are advised to register on Wokingham’s Pro Contract portal, where all Wokingham contracts and tender events are advertised. This portal is accessible at https://procontract.due-north.com/Login Providers will only be able to apply if they meet the eligibility criteria.

The framework Home Care providers have over 80% of the homecare market. The Supported living framework provider have approximately 40% of the market.

We spot purchase outside frameworks on a case-by-case basis, we would not look to use new providers to spot purchase.

3. Data on current and projected demand for each service user type above, including referrals made, unmet needs or shortages, geographic areas with high demand, and future forecasts (3–5 years).
The information available can be found in https://www.wokingham.gov.uk/sites/wokingham/files/2023-06/ASC%20MPS%202022%20-%2025%20November%202022.pdf

4. Details on types of accommodation required (e.g., HMOs, single houses, apartment blocks, wheelchair-accessible homes) and any known shortages or waiting lists.
https://www.wokingham.gov.uk/sites/wokingham/files/2023-06/ASC%20MPS%202022%20-%2025%20November%202022.pdf

5. Financial information, including rates paid to providers for domiciliary care (hourly), supported living (weekly by care level), and complex care (e.g., waking nights or enhanced support). Please also include exempt accommodation rents (lowest and highest rates) and any rates currently under appeal or dispute.
For 2023/24;
Domiciliary care rates were between urban range £20.22 - £21.43 / Rural set rate £22.10 p/h
Supported living rates were between Accommodation based - £17.55 - £18.43 / Outreach £18.25 - £19.41
Complex care is on a case-by-case basis

6. List of providers on your framework for domiciliary care and supported living.
See attached file.

7. Copies or links to your Market Position Statement for Adult Social Care or other related reports, as well as any needs assessments, gap analyses, or planning reports for future services and commissioning strategies.
https://www.wokingham.gov.uk/sites/wokingham/files/2023-06/ASC%20MPS%202022%20-%2025%20November%202022.pdf

8. Details on the tendering process for securing contracts and any current or upcoming tenders for these services. Please also advise how providers can register to receive updates about tendering opportunities.
Providers are advised to register on Wokingham’s Pro Contract portal, where all Wokingham contracts and tender events are advertised. This portal is accessible at https://procontract.due-north.com/Login Providers will only be able to apply if they meet the eligibility criteria.

9. Data on out-of-borough placements, including the number of service users placed into your borough by other councils and placed outside your borough by your authority. Please also specify which services these placements required.
We do not have information on how many service users are placed in our borough by other councils. 175 people are placed out of area in Residential or Nursing homes. A further 52 are placed out of area in Supported Living provision.