Report a change of circumstances

Changes you need to report

• Moving house
• If you are no longer eligible for Council Tax discount. These changes include
  • You're no longer the only person aged over 18 living in the home
  • You're no longer a student, apprentice or trainee
  • You no longer qualify as a carer
  • Your home is no longer empty and unoccupied
• If you are receiving Council Tax discount or reduction, these are the changes you need to tell us about
  • Any changes to your or your partner’s pay, savings, capital or other income
  • If someone has died
  • If you move house your Council Tax may change
  • If people move in or out of your household
  • If you have a baby
  • About changes to any Tax credits or benefits you (or your partner) receive
  • About changes in the circumstances of people living with you (e.g. starting work , children leaving school)
  • If you stop receiving Income Support, Employment Support Allowance or Job Seekers Allowance
  • If you start work
  • About changes in child care costs
  • If your rent increases or decreases. (Tenant Services will tell us about a change in rent if you are a Council tenant.)
  • This list is not exhaustive. Contact us if you are not sure.

Why you need to tell us about any changes

If you do not tell us about your change of circumstance straight away, you may lose money you are entitled to or you may get too much Council Tax Reduction, which you would have to pay back. You must let us know within 21 days of the change or you may face a penalty charge of £70. Tell us about any change, even if you are not sure it will affect you. 

How to tell us about any changes

Follow the 'Council Tax and Benefits portal homepage' link below. From there, choose the ‘Benefits’ tab, then ‘View my Benefits’, followed by ‘Report a change of circumstances’.

Council Tax and Benefits portal homepage