Last updated:

14th August 2025

Delivering the Plan

In Our Work We Will Continue to

  • Safeguard our financial stability to make sure we use our resources to deliver the best value for money services.
  • Be there for those who need us the most, including helping early to provide better support and outcomes.
  • Put people at the heart of all we do, following the principles in our Customer Experience Charter.
  • Make decisions based on data, together with insight from engagement with others and by using our skills and experience to design services with our residents.
  • Deliver efficient, sustainable, innovative, digitally enabled services.
  • Work with partners to get the best outcomes for our residents using our Partnership Framework.
  • Embody the Council’s values and demonstrate the Council’s behaviours every day.
  • Be committed to continuous improvement

Examples:

  • Wokingham is ranked 5th out of 149 councils in the IMPOWER Productivity Index: this reflects our ability to achieve good outcomes cost-effectively for our residents.
  • The Chartered Institute of Public Finance and Accountancy (CIPFA) Resilience Index continues to show Wokingham’s overall financial position as strong compared to other Councils, taking into account a number of key financial indicators such as reserves and external debt.
  • We have co–produced a new People Strategy with our workforce and refreshed our values
  • We have introduced the use of “Microsoft Power BI” reporting technology so our data can be shared easily which informs everything that we are doing
  • We have been selected by the Department for Science, Innovation and Technology (DSIT) to join their AI Trail Blazer Programme to test and make use of AI tools developed by Central Government. This will provide the Council with early access to innovative tools.
  • Co-production with our residents and partners of our services and strategies produces the best and most efficient work. 

Key Strategies

Our Council Plan will be delivered through our key strategies. 

Progress will be reported at public Overview and Scrutiny Committee meetings, supported via the Key Performance Indicators.

Our Council Plan is aligned with the Medium-Term Financial Plan (MTFP) which is the financial articulation of the council plan and sets the strategic financial direction for the organisation. 

The main strategies delivering the Council Plan include:

  • Adult Social Care Strategy
  • Affordable Housing Strategy
  • Children’s Services Strategy
  • Climate Emergency Action Plan
  • Community Safety Partnership Strategy
  • Corporate Parenting Strategy
  • Customer Experience
  • Economic Development Strategy
  • Equality, Diversity and Inclusion Policy
  • Health and Wellbeing Strategy
  • Local Plan
  • Local Transport Plan
  • People Strategy

Themes

The main areas of focus for the next five years are captured on the following pages:

Fair – residents have equitable access to opportunities, services, and support.

Green – the surroundings are clean, sustainable, and have plenty of green spaces for all to enjoy, and we all contribute towards reducing our carbon footprint.

Safe – people who live, work in, or visit our borough feel safe and secure.

Connected – we have strong communities enabled by accessible travel, a resilient economy, opportunities for people to connect with one another, and digital services which bring people together.

 

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