See answers to previous information requests

1. Current parking app provider and commercial model
a) Which parking app(s) or mobile parking payment solution(s) are currently used in your authority’s on street and off street parking estate: Wokingham Borough Council currently use RingGo. This only relates to off-street parking, the council do not have any on-street parking charges.
b) Is your authority using the National Parking Platform (NPP) provider model, or are you contracted with a single/solo cashless parking provider? Please provide brief details: At this time we use a single provider - RingGo

2. Contract details and renewal date
a) What is the start date and end date of your current contract(s) for your parking app / mobile parking payment services: Contract Started September 2021 and will end September 2026.
b) Does the contract include any extension options, and if so, what are the extension periods and the latest possible end date if all extensions are used: No extension options available.

3. Revenue from convenience fees / reminder & alert fees
a) Does your current parking app arrangement include any convenience fees, reminder fees, or alert fees charged to motorists: There are No convenience fees as part of our contract with RingGo, however it does include reminder fees and alert fees, these can be turned off by the customer in their accounts.
b) If so, what is the:
• Convenience fee - pence per transaction: N/A
• Reminder fee - pence per transaction: 10p
• Alert fees - pence per transaction: 10p
c) If so, what was the total revenue generated from:
• Convenience fees in the most recent full financial year: N/A
• Optional reminder and alert related fees in the most recent full financial year: £107,137.20 for financial year April 25-March 26.
• Please indicate whether these revenues are retained by the authority, by the provider, or shared (and if shared, in what proportions, if available): All revenue related to reminders and alerts is paid back to the service provider for these services. The council do not retain any of these charges.

4. Route to market for the next contract
a) How do you currently plan to procure your next parking app / mobile parking payment contract when the existing arrangement ends: We are currently out to tender for a new parking services contract. Provision of a pay by App solution will be as part of that contract mobilisation.
b) Specifically, do you intend to use any of the following frameworks:
• ESPO framework (please specify which, if known): No
• Crown Commercial Service (CCS) framework (please specify which, if known): Yes
• Another framework (please specify): No
• A standalone/open tender outside a framework: No
• Unsure / not yet decided: N/A

5. Timescales and market engagement
a) What is your anticipated timescale for commencing any procurement activity for the replacement or re procurement of your parking app / mobile parking payment contract (e.g. quarter/year): Procurement of new Parking Services contract is ongoing with a go live date of October 2026 – consideration for and procurement of a parking app will be considered during contract mobilisation.
b) Do you plan to undertake any soft market testing or supplier engagement exercises prior to starting procurement: No

6. Devolution and local government reorganisation
a) Is your authority affected by any current or proposed devolution deals or local government reorganisation (for example, moving into a combined authority or changes to council boundaries/structure): No planned changes at this time
b) If so, what impact, if any, do you anticipate this having on the management or procurement of your parking app / mobile parking payment services (for example, joint procurements, merged contracts, or changes to decision making responsibility): N/A
c) Do you have an indicative timeframe for any such changes becoming operational: N/A

7. Contact and roles
Please provide the name & job title of the officer with primary responsibility for day to day management of parking services (e.g. Parking Manager).
Geoff Hislop Parking services Manager.

8. Contact for future procurement correspondence
Please provide the contact details or generic email address that suppliers should use for any future correspondence relating specifically to parking payment app procurements (e.g. procurement or commissioning inbox), or confirm which Tender Platform the Council plans to use.
The Council is using the CCS framework for procurement.