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30th December 2024

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Language Services Provision

Request ID
21539
Date Received
Date Resolved
Details

See notes

Resolution
See notes
Notes
Date

1. Do you have an active language service (Interpreting) contract? What is the value of this contract?
Wokingham Borough Council have a contract with DAL’s the total estimated contract value is £200,000.

2. Are services accessed via a framework or independent of a framework? If a framework, what framework(s) is it?
Framework - CCS RM6141 Language Services, Lot 5h Regional Managed Services.

3. When does the existing contract(s) expire? When is the next tender or procurement review expected?
29 May 2027 see Contracts register: https://procontract.due-north.com/ContractsRegister/Index?resetFilter=True&applyFilter=True&p=679bb2ba-7898-4a4c-b4e3-c8eb6a07a3dc&v=1

4. Who are you current suppliers by service type i.e. BSL, telephone, spoken, video?
DAL’s and Prestige Network supply all service types.

5. Do you procure spoken and non-spoken (BSL) interpreting together?
Yes.

6. Do you consider non-spoken interpreting a specialist service? If yes and you do not procure this service separately. Why do you not procure this service separately?
We note non spoken is more specialist however the existing contract with DAL’s includes an existing arrangement with Sign Solutions, who are specialist in this service type.

7. What is your organisations language services procurement policy. i.e. do you undertake pre-market engagement, do you run a competitive tender process or direct award?
Procurements are run following the council’s constitution and procurement regulations.

8. Are language services on the procurement plan in 2026, if so, can you please give an indicative timeline?
Re-procurement is planned for 2027.

9. Who is the senior responsible person for Language Services in your organisation? Please provide contact details and job title.
This is a centralised corporate contract, contract managed by the Procurement and Contracts Team.

10. Can you please provide historical use for each service for the previous year. Please highlight if you are referring to number of assignments or hour/minutes this response.
a) On-site spoken
b) Onsite non-spoken (for eg. BSL)
c) telephone interpreting
d) Video spoken
e) Video non-spoken

We do not have this info but have the usage for Jan 25 - Dec 25.
Face to face: 135
Telephone: 462
Transcription: 70
Video Remote Interpreting: 89

11. How many bidders submitted a completed tender response for the current contract?
Two.

12. Name, addresses and contact point(s) for your Procurement Department responsible for awarding contracts.
The Procurement contact email is Procurement@wokingham.gov.uk , if you wish to tender for any of our opportunities, you must be registered on ProContract: https://procontract.due-north.com/Register and the Central Digital Platform, contracts will be awarded via this platform.

13. Please share the link for the last Tender Notice and the contract value for the last and current tender.
This information can be found on the Contracts Register here Contracts register https://procontract.due-north.com/ContractsRegister/Index?Page=1&PageSize=10&SortColumn=ContractStartDate&SortDirection=Descending

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