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30th December 2024

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Financial and HR Enterprise Resource Planning (ERP) system

Request ID
21259
Date Received
Date Resolved
Details

See notes

Resolution
See notes
Notes
Date

1. What Financial and HR Enterprise Resource Planning (ERP) system or systems are currently used by your authority?
UNIT4

2. For each ERP system identified, what are the contract start and contract end dates, including any extension options where known?
5 year 60 months 01/04/2025 to 30/03/2030

3. Was the implementation of the ERP system undertaken directly with the software supplier, or through a third-party implementation partner?
With supplier

4. If an implementation partner was used, please provide the name of the partner organisation.
N/A See above

5. How does your authority collect payments from individuals, for example council tax, business rates, fines, rents, waste services, licensing, or similar charges?
Numerous options and include, cash, cards, direct debit, payment apps

6. What payment platform or system is currently used to facilitate these payments?
UNIT4 Heycentric

7. How was the payment platform procured, for example via a public sector framework, open tender, or direct award?
Direct Award

8. What are the contract start and contract end dates for the payment platform, including any extension options where known?
30/08/2023 to 30/08/2027 with 12-month extension

9. Where the information is already publicly available, please provide a link to the relevant source.
https://www.find-tender.service.gov.uk/Search

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