Last updated:

30th December 2024

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Missed Bin Collections (2025)

Request ID
21179
Date Received
Date Resolved
Details

See notes

Resolution
See notes
Notes
Date

For the calendar year 1 January 2025 to 31 December 2025, please confirm:

1. The total number of scheduled household bin collections that were missed by the Council (i.e. not collected on the scheduled day).
If the Council does not yet hold a full-year figure for 2025, please instead provide:
• the total number of missed collections recorded to date in 2025, and
• the period that figure covers (e.g. January–June 2025).
• annualise or prorate the available figure to provide a full-year estimate for 2025

Clarifications to minimise effort
• This request is for a single total figure only.
• I am not requesting ward-level, route-level, street-level, or contractor-level data.
• I am not requesting explanations, causes, complaints, or remedial actions.
• The figure may be provided as recorded, without validation, reconciliation, or review.
• Where the Council records missed collections by exception reports, performance dashboards, or contractor KPIs, the headline figure from those sources is sufficient.

Definition
For the purposes of this request, a “missed collection” means:
• a scheduled household bin collection that did not take place on the scheduled day, including where the collection was later completed on a different day.

3095 for full year Jan to Dec 2025

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