Last updated:
30th December 2024
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Legitimacy of service charges
See notes
Please could you supply the following information requested under the provisions of the Freedom of Information Act 2000:
1. The policy or procedure for checking the legitimacy of service charges where a resident is claiming benefits to cover them.
2. The number of housing benefit or universal credit claimants whose service charges are paid directly to their landlord, including where this is a single payment incorporating rents plus service charges.
3. The proportion of the above whose landlords are housing associations, if recorded.