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30th December 2024

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Legitimacy of service charges

Request ID
21068
Date Received
Details

See notes

Notes
Date

Please could you supply the following information requested under the provisions of the Freedom of Information Act 2000:

1. The policy or procedure for checking the legitimacy of service charges where a resident is claiming benefits to cover them.

2. The number of housing benefit or universal credit claimants whose service charges are paid directly to their landlord, including where this is a single payment incorporating rents plus service charges.

3. The proportion of the above whose landlords are housing associations, if recorded.

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