See answers to previous information requests

Please may I ask the following FOI requests for adult social care and Children/Young People’s services:

1. Do you have a web-based community information, advice and guidance website for adult social care?
https://directory.wokingham.gov.uk/kb5/wokingham/directory/home.page

2. Do you have a social care community directory of services?
https://directory.wokingham.gov.uk/kb5/wokingham/directory/home.page

3. If yes to both or either of the above
a) Is this developed in-house or by an external provider: External, as shown on the site
b) If an external provider, please provide the name of the supplier: IDOX, details on the site
c) If an external provider, please provide the renewal date for the contract: The Councils contracts are available on our contract register and we are therefore applying Section 21 exemption to this request. You can find the details of this contract at the following link: https://procontract.due-north.com/ContractsRegister
d) What is the annual support cost for your IAG/Directory: The Councils contracts are available on our contract register and we are therefore applying Section 21 exemption to this request. You can find the details of this contract at the following link: https://procontract.due-north.com/ContractsRegister

4. Are there any plans to review provision in the next 12 months?
The Councils contracts are available on our contract register and we are therefore applying Section 21 exemption to this request. You can find the details of this contract at the following link: https://procontract.due-north.com/ContractsRegister

5. Are the council considering an all-age portal that includes ASC, SEND/local offer and FIS?
Already in place, as above

6. Please provide the name(s), email(s), and telephone number(s) of the individual responsible for the IAG/directory within your organisation
Vanessa Walters (FIS); vanessa.walters@wokingham.gov.uk
Children/Young People

Children/Young People
7. Please provide the name(s), email(s), and telephone number(s) of the
individual(s) responsible for the FIS / SEND Local Offer websites within your
organisation?
FIS – Vanessa Walters
Email: vanessa.walters@wokingham.gov.uk
SEND Local Offer: Julia Bedser
Email: Julia.bedser@wokingham.gov.uk

8. Are your Local Offer pages/FIS site developed in-house or externally? In-house – content / External - software
a) If an external provider is used: N/A
b) which providers currently provide your Family Information Services directories and/or SEND Local Offer site? Software:
• Idox – community directory
• Local Gov Durpal/Zoocha – Council Website
c) please confirm the value of the FIS contract and/or Local Offer site detailing implementation cost and ongoing if possible:
Idox - £22,513.00
Local Gov Durpal/Zoocha – £38,500
d) when is the contract(s) due for renewal:
Idox - 11 September 2026
Local Gov Durpal/Zoocha – 18 July 2026

9. If delivered internally, are there any plans for this to be developed by an external supplier?
No