Last updated:
30th December 2024
See answers to previous information requests
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This search is for our information requests from September 2020 onward.
Missed Parcels
See notes
1. The number of reports received by your Trading Standards office between April 2024 to May 2025 regarding sellers who have taken payment for goods but failed to deliver them and have also refused to issue a refund or respond appropriately
28 reports have been received but it is not possible to say whether a refund was given or not or whether the trader responded as we do not hold this information.
2. The reported total or estimated value of the undelivered items in these cases
£38,783