Last updated:

10th February 2026

Food and Safety Business Advice

Support service covering food safety, health and safety, and dermal treatment

Food Safety and Health and Safety Advice Service

The Commercial Services Team in Environment and Safety provide a Business Advice Service. Our advice and support concerning food safety, health and safety, and dermal treatment can be requested by your business.

Who should use this service?

  • New or existing food businesses needing guidance on setup, HACCP (Hazard Analysis and Critical Control Points), or Food Hygiene Rating Scores
  • Businesses seeking Health and Safety advice regarding safety policies, risk assessments, inspections, or certification checks
  • Dermal treatment providers requiring pre-application or pre-inspection advice

About submitting an enquiry

  • You can request a site visit and provide supporting documents to help us understand your business and specific needs.
  • Please keep your business details up to date in order to ensure our records remain accurate.
  • After submitting your form, our team will review your request and guide you on the next steps.
  • Advisory visits and business advice are charged at £73 per hour, payable in advance.

How to submit

  • Complete the Business Enquiry Request Online Form
  • If you have previously contacted a specific food officer, you can indicate their name in the 'Other' section of the form to ensure continuity.
  • Include any supporting documents such as risk assessments, HACCP drafts, or product specifications relating to the advice sought.

What happens next?

  • Advisory visits and guidance will be arranged according to your request
  • Our team can help you prepare for inspections, improve your Food Hygiene Rating Score, and ensure compliance with health and safety regulations

More information

For support or queries about completion of the Request Form, please email environmental.health@wokingham.gov.uk

For more advice visit the following websites:

Give website feedback