Last updated:

1st April 2026

Housing Payments

Find out about Housing Payments to help with housing costs

FUNDED BY THE CRISIS & RESILIENCE FUND

Discretionary Housing Payments (DHP) will come to an end in England on 31 March 2026.  From 1 April 2026, DHPs will be replaced by the Housing Payment strand of the Crisis & Resilience Fund and will be known as Housing Payment.

Housing Payments are not payments of benefit and are outside of the Housing Benefit and Universal Credit Regulations. We operate our scheme within Crisis & Resilience Scheme guidance issued by Department for Works and Pensions (DWP) for best practice.

About Housing Payment

A Housing Payment is a short-term payment from the Council to help cover some of your housing costs. If you are eligible for Housing Benefit or Universal Credit (which includes and allowance for housing element), but this does not cover your full rent, you can ask us to consider giving you extra financial help, known as a housing payment. If you are suffering financial hardship or your tenancy is at risk, you may be able to get help from the Crisis & Resilience Fund (CRF) Housing Payment.

The most we can pay is the difference between the benefit you are already receiving and your eligible housing costs.

It is also available for low-income households where help is needed with the cost of moving to smaller, more suitable alternative accommodation such as removal costs, rent in advance or deposit.

There is no fixed rate for a Housing Payment, and all payments are calculated on your individual circumstances.  Payments are usually made as a short-term measure for those experiencing difficult circumstances to assist them.

All Housing Payment applications are assessed on individual circumstances and will not cover arrears of any kind.

Housing Payments are funded from a special fund of money which is allocated to us each year from Government. The fund is limited and once spent, no more Housing Payments can be awarded. 

Eligibility

To be considered for a Housing Payment you must:

  • Be eligible for Housing Benefit, or.
  • Be eligible for Housing element of Universal Credit 

If you are currently claiming any benefits

You may be able to apply for a Housing Payment if you currently claim Housing Benefit or Universal Credit that includes the Housing element, and

  • Your rent shortfall is caused by the Benefit Cap
  • Your rent shortfall is caused by the Spare Room Subsidy (bedroom tax)
  • Your rent shortfall is a result of changes from April 2013 in Local Housing Allowance
  • You need a deposit for a rental agreement for more suitable accommodation
  • You move house and need help with moving expenses when moving to more suitable accommodation
  • Any other shortfall, e.g. non-dependent deductions

Housing Payments can't cover:

  • A shortfall if Housing Benefit has been reduced to recover an over-payment or because other benefits have been reduced, (such as sanctions), for example, because you left your last job voluntarily
  • The cost of any services which are not eligible for help under the Housing Benefit or Universal credit schemes such as ineligible service charges, water and sewerage, fuel and heating charges
  • Increase in rent due to outstanding rent arrears
  • Sanctions and reductions in benefit (normally relating to previous fraudulent activity)
  • Housing Payments can't be paid towards the cost of Council Tax

How to apply

To apply for a Housing Payment you need to download, complete and save one of the applications below. You can email the completed application to Benefits@wokingham.gov.uk

How you will be paid

Your Housing Payment will be paid along with your normal Housing Benefit payments. For Universal Credit recipients, you will be paid in the most appropriate manner deemed by the authority and in accordance with Department for Work and Pensions guidance.

One-off payments

For one-off Housing Payments (e.g. help with moving costs), we will decide the most appropriate method of payment which may be to a third party such as a removal firm.

If your circumstances change

If you receive Housing Payments and your circumstances change, your payments may come to an early end. If this is the case, you will need to re-apply if you wish to continue to receive this help. Please report all changes in your circumstances as soon as possible, such as

  • Changes in your household e.g. someone moving in or out
  • Changes in income – for any member of your household
  • Changes in rent liability
  • A change of address

This list is not exhaustive. If you are not sure, contact us for further information.

Contacts us

Debt advice

For advice about debt visit the following websites

Other sources of help

If you are a tenant of a registered social landlord, such as Wokingham Borough Council, Housing Solutions, A2 Dominion, Sovereign etc., you may be able to access additional support through a Tenancy Support or Sustainment Officer, or Financial Inclusion Officer within your landlords’ organisation. Contact your landlord directly for further information.

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